Support > FAQ
View our guides below to help you set up or fix your Smart Video Doorbell
The device’s light is rapidly blinking for easy, quick pairing setup.
Access Point mode is a secondary setup process in which the device’s light is slowly blinking and requires multiple steps for pairing. Follow the on-screen step by step instructions.
1: To set a schedule, go to the device control screen and click on “schedules”
2: Click “Add” button or “+” symbol (in top right corner)
3: Set the START time (when device should turn on)
4: Set the END time (when device should turn off)
5: Set the days you want the schedule to be active
6: Click save
There are two ways to share your devices with another phone. It is not necessary to remove devices from the original account.
1: Just log in with the same Energizer Connect account information on the additional phone
2: Create another account
1: Simply go to the device control screen that you want to rename
2: Click the ellipse symbol (3 dots) at the top right corner
3: Click on “Name” and then type the new name
4: Click confirm
1: Simply go to the device control screen that you want to group
2: Click the ellipses symbol (3 dots) at the top right corner
3: Click “Create Group” or “Group”
4: Select the items you want to group together, click OK
5: Enter a group name, click save or confirm
6: Your group will now appear in the Panel screen, notated with the group icon
1: First, you need to make sure your camera has a microSD card
2: Go to the camera live stream screen and click on the “Alarm” button
3: Turn on the “Motion Detection Alarm” switch
4: Set it to either “All day” or “Schedule”
5: Select the motion detection sensitivity (Low, Medium or High)
6: Go “Back” to the “Live View” screen
7: Click the ellipses symbol (3 dots) at the top right corner
8: Go to “SD Card Settings”
9: Click the “Record Switch”
10: Select “Event Recording”
11: Your camera will now record based off motion detection
NOTE: Both the “Motion Detection Alarm” switch and the “Record Switch” must be turned on for motion detected
Listed below are the required specifications needed to properly use the applications that control our products.
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