App Permissions

When you first connect your device, you may encounter requests to grant permissions for Location, Bluetooth (Nearby Devices), Microphone, Camera, Storage, and/or Notifications.  

These permissions ensure a smooth device connection and will unlock the full spectrum of the app’s immersive experience. 

Location – We use ‘Location Services’ to streamline the connection process. For example, enabling ‘Location’ automatically adds the name of your Wi-Fi network to the connection page without you having to type it in manually. (Remember to use your 2.4GHz network for the initial setup). ‘Location’ is also necessary for setting up automations based on sunrise, sunset, temperature, or weather. Turning off ‘Location’ may cause other problems in the connections process, and we highly recommend you keep it on while connecting your product.  

Bluetooth (Nearby Devices) – ‘Bluetooth’ is required for the convenient ‘Quick Connect’ setup method to work. Enabling your Bluetooth setting will allow your phone to quickly find the nearby device and create the initial “handshake” for an easy and speedy device setup. 

Microphone – Enabling ‘Microphone’ will allow for two-way conversation with compatible camera devices and your mobile phone. Besides for two-way conversation, turning on ‘Microphone’ permissions is also required for taking advantage of sound-activated lighting settings. 

Camera/Storage – Turn on the ‘Camera’ and ‘Storage’ permissions for saving photos and videos, customizing device icons, customizing home/room profile photos, and enabling ‘Surveillance Area’ in the ‘Activity Area’ options. 

Notifications – Enabling notifications allows you to receive notifications when someone rings your doorbell, your camera detects movement, as well as stay updated with your smart scene events or any device offline notifications you set. 


To turn on permissions –  


  1. Open the ‘Settings’ app 
  2. Scroll down to and tap ‘Energizer Connect’ 
  3. Choose the permissions you want to turn on 



  1. Open the ‘Settings’ app 
  2. Tap ‘Apps’ 
  3. Tap ‘Energizer Connect’. If you can’t find it, tap ‘See all apps’… 
  4. Tap ‘Permissions’ 
  5. To change a permission setting, tap it, then choose ‘Allow’ 

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