Support > FAQ > WiFi Connection FAQ > 2.4GHz vs 5GHz
Support > FAQ > WiFi Connection FAQ > 2.4GHz vs 5GHz
1: Download AirPort Utility in the App Store
2: Go to your iPhone’s Settings and scroll down to “AirPort Utility”
3: Turn on “Wi-Fi Scanner”
4: Open the app and click on “Wi-Fi Scan” in the upper right corner
5: Click “Scan” in the upper right corner
Channel 1 – 13 band means you are on 2.4GHz
Channel 13+ band means you are on 5GHz
Due to the differences between Android phones, there is not a one-fit-all method to determine the frequency of your Wi-Fi network.
On some Android phones, you can click on the connected Wi-Fi name in the Wi-Fi list and the corresponding information will be displayed, including the frequency. See screenshots below.
On some Android phones, you may have to download a “Wi-Fi analyzer” app from the Play Store.
Follow the steps below.
1: Click the Windows button in the bottom left corner of your screen
2: Type in “Wi-Fi”
3: Click on “Wi-Fi Settings”
4: Make sure you are on the correct Wi-Fi network and then click “Hardware Properties”
5: This is where you will see the information related to your network band
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